I am taking the week off from Drupal.org forum support. Maybe longer for a bit. Don't know yet.
A lot of new people install Drupal and I and others try and help them. I and others try and give them links, support documentation, and bring them into the community. Show folks how to effectively contribute.
Often some new folks post demands or 'tell off' the community without bothering to familiarize themselves with the Drupal project, it's history, it's mission or it's principles When you try and explain the 'why' something is done in a certain way or how to contribute effectively, you are accused of being rude, arrogant, smug, condescending and elitist. Some people instantly assume that those working on a complex project for years know nothing about it.
The accuser so obviously hasn't bothered to spend the least amount of time learning about the project. That alone is the height of arrogance and indicates the contempt they hold for people they don't know, haven't met and haven't bothered to introduce themselves too... Still you try and help them. Explain further with more words and more links. Sometimes this works and folks begin to see a path forward for them which is great.
Lately though, some have accused me rather offensively about things I did not say or do across several forum posts and calling me rude, arrogant, smug and condescending. I don't know about anyone else but I do not come home from work, play with my kid and then sit down thinking... 'ha ha ha I can talk down to people now!'. How many more words do I have to use to explain something without some stranger accusing me of doing something offensive? Often these folks don't bother trying to find out how to contribute. When you answer them. No matter how verbose or nice you try and be. No matter how many words you try and use. They come back and accuse you of things, out of context or things I did not say at all. It's hard trying to filter years of knowledge and history of a complex subject/project into a post to answer someone who hasn't bothered to listen or learn but have someone else just do for them.
I fully expect my critics to step up and fill in the gaps of support as obviously they are much more cordial then I am.
I have other things I could be doing. I think I shall do them. I shall do these other things for the people that want to learn get involved and contribute effectively.